{"id":9848,"date":"2025-01-16T14:06:54","date_gmt":"2025-01-16T18:06:54","guid":{"rendered":"https:\/\/parmaks.com\/Resources\/building-a-process-culture-seths-blog\/"},"modified":"2025-01-16T14:06:54","modified_gmt":"2025-01-16T18:06:54","slug":"building-a-process-culture-seths-blog","status":"publish","type":"post","link":"http:\/\/parmaks.com\/Resources\/building-a-process-culture-seths-blog\/","title":{"rendered":"Building a process culture | Seth’s Blog"},"content":{"rendered":"

\"Profit<\/a>
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Process is the investment we make in inefficiency now<\/em> to prevent errors from costing us later<\/em>.<\/p>\n

Jet airlines are the safest form of travel ever created, largely because of the inefficient process that we put in place. They\u2019re over tested and over staffed, with checklists and feedback loops in place to ensure that errors don\u2019t occur. It would be way less costly if one person simply jumped onto the plane with you and took off\u2013less costly, but less reliable as well.<\/p>\n

If you want to see this taken to a higher level, consider a typical hospital emergency room. If you\u2019ve ever sat waiting, you\u2019ve noticed that it seems inefficient and very process focused. But as a result, the system doesn\u2019t rely on good luck or heroics to save the day. Instead, they\u2019ve invested in process.<\/p>\n

An institution that is 100% contemptuous of process may create vividly creative outputs, but it won\u2019t last long. And one that\u2019s 100% process focused will rarely create a breakthrough. We can take a hard look at our culture and decide if we need more (or less) process.<\/p>\n

What does it cost to be wrong?<\/p>\n

What does it cost to avoid being wrong?<\/p>\n

\n\t\t\t\tJanuary 16, 2025<\/span>\n\t\t\t<\/p>\n<\/p><\/div>\n