Business Communication Skills Tip

Business Communication Skills Tip

A TRUE Story how emotional intelligence and empathy works I was at a meeting located at a 5 star hotel. During the break I heard yelling at the front desk. A customer and employee were having an intense discussion. I walked over and said…

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Emotional Intelligence: Why It Can Matter More Than IQ

Emotional Intelligence

Everyone knows that high IQ is no guarantee of success, happiness, or virtue, but until Emotional Intelligence, we could only guess why. Daniel Goleman’s brilliant report from the frontiers of psychology and neuroscience offers startling new insight into our “two minds”—the rational and the…

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Wired for Greatness