Introduction to Emotional Intelligence Emotional Intelligence (EI) refers to the ability to perceive, understand, manage, and use emotions in ourselves and others in a healthy and productive manner. The concept of emotional intelligence gained popularity in the mid-1990s, primarily due to the work of…
What is emotional intelligence? There is wisdom that becomes available to us when we recognize that there is an intelligence inside us that empowers us to be able to manage our own emotions and to know that our emotions are our own. This is…
A TRUE Story how emotional intelligence and empathy works I was at a meeting located at a 5 star hotel. During the break I heard yelling at the front desk. A customer and employee were having an intense discussion. I walked over and said…
You have been working in a company for a few years. Six months ago you were asked to join a team on a new project. You were assigned a new project manager. Over time you discovered that this new project manager had a very…
Everyone knows that high IQ is no guarantee of success, happiness, or virtue, but until Emotional Intelligence, we could only guess why. Daniel Goleman’s brilliant report from the frontiers of psychology and neuroscience offers startling new insight into our “two minds”—the rational and the…
